Last Updated: 04/04/2025
This Privacy Policy explains how Nutriholist (“us”, “we”, or “our”) collects, uses, and discloses Personal Information when you use our website and related applications (the “Service”). By using the Service, you agree to the collection and use of your information in accordance with this policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
1. Owner and Data Controller
Nutriholist
Yaletown, Vancouver, BC, V6B 2W9
Owner Contact Email: info(a)nutriholist.com
2. Information Collection and Use
Personal Information
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- First Name and Last Name
- Email Address
- Telephone Number
- Postal Address (including City, Country)
- Payment Information (processed securely via our payment partners)
Log Data
We automatically collect information that your browser sends whenever you visit our Service (“Log Data”). This may include:
- IP Address
- Browser Type and Version
- Pages Visited and Time/Date of Visits
- Time Spent on Pages
- Other Usage Statistics
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (including anonymous unique identifiers) to enhance your experience, analyze site usage, and assist in marketing. You can instruct your browser to refuse cookies or alert you when a cookie is sent; however, some parts of our Service may not function properly without them.
Google AdSense & DoubleClick Cookie:
Google, as a third-party vendor, uses cookies to serve ads on our Service. Please refer to Google’s privacy policies for further details.
3. How We Use Your Information
We use your Personal Information and Log Data to:
- Provide, maintain, and improve our Service
- Personalize your experience
- Communicate with you (for customer support, updates, or promotional purposes)
- Analyze site usage and trends
- Comply with legal obligations
4. Mode and Place of Processing Data
Data is processed at our operating offices and by our trusted third-party service providers. Depending on your location, your data may be transferred to and maintained on servers located in countries other than your own. In such cases, we ensure appropriate safeguards are in place.
5. Legal Basis for Processing
We may process your Personal Data if one or more of the following applies:
- Consent: You have given your explicit consent for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract or pre-contractual obligations.
- Legal Obligation: Processing is necessary to comply with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and freedoms.
- Public Interest/Official Authority: Processing is necessary for tasks carried out in the public interest or in the exercise of official authority vested in us.
6. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with contractual, legal, or legitimate business requirements. After the retention period expires, your data will be securely deleted. Consequently, rights such as access, erasure, or data portability may no longer be enforceable once your data is deleted.
7. Rights of Users
Depending on your jurisdiction, you may have the following rights regarding your Personal Data:
- Withdrawal of Consent: You can withdraw your consent at any time where processing is based on consent.
- Access: Request details on whether and how we process your Personal Data, and obtain a copy of such data.
- Rectification: Request correction of any inaccurate or incomplete Personal Data.
- Restriction: Request restriction of processing under certain circumstances.
- Deletion: Request erasure of your Personal Data, subject to applicable legal obligations.
- Data Portability: Request your Personal Data in a structured, commonly used, and machine-readable format and, if feasible, transfer it to another controller.
- Objection: Object to the processing of your Personal Data for purposes such as direct marketing, or on grounds related to your particular situation.
- Lodging Complaints: Lodge a complaint with a relevant supervisory authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at info(a)nutriholist.com. We will respond within one month.
8. Service Providers
We may employ third-party companies and individuals to facilitate our Service, perform Service-related functions, or help us analyze how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
9. Security
We take commercially reasonable measures to protect your Personal Data from unauthorized access, disclosure, modification, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
10. Links to Other Sites
Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of every site you visit.
11. Children’s Privacy
Our Service is not directed to children under the age of 18. We do not knowingly collect personal data from children under 18. If you believe that we have collected data from a child under 18, please contact us immediately so we can take appropriate action.
12. Compliance With Laws
We may disclose your Personal Information when required to do so by law, subpoena, or other legal process. We also adhere to applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the General Data Protection Regulation (GDPR) for EU users.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. If changes affect processing based on your consent, we will seek to obtain renewed consent as required.
14. Additional Information
- Legal Action: Your Personal Data may be disclosed as required for legal proceedings or upon request from public authorities.
- System Logs and Maintenance: For operational purposes, we may collect data such as IP addresses and system logs.
- Do Not Track: Our Service does not currently support “Do Not Track” requests. Please consult the privacy policies of third-party services for their practices regarding DNT.
15. Definitions and Legal References
- Personal Data (or Data): Any information that can directly or indirectly identify an individual.
- Usage Data: Data collected automatically, such as IP addresses, browser details, and pages visited.
- User/Data Subject: The individual whose Personal Data is processed.
- Data Processor: Any third party that processes data on our behalf.
- Data Controller (or Owner): The entity (Nutriholist) that determines the purposes and means of processing Personal Data.
This Privacy Policy has been prepared in accordance with multiple legislations, including the General Data Protection Regulation (GDPR). It relates solely to this Service unless stated otherwise.
16. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Nutriholist
Yaletown, Vancouver, BC, V6B 2W9
Email: info(a)nutriholist.com